CUCKOO Inner Pot for CRP-EHSS0309F Rice Cooker for 3 Cups Rubber Packing CUCKOO Inner Pot for CRP-EHSS0309F Rice Cooker for 3 Cups *** Please check the Handle and the Bottom shape before order *** Notice고무패킹을 교체하지 않고 내솥만 교체할 경우 기존 패킹의 변형으로 인해 외부공기가 유입돼 밥이 설익거나 금방 상하는 현상이 나타날 수 있습니다. 쿠쿠 고무패킹부품은 영구적 부품이 아닌 소모품으로 공식권장교체기간은 1년입니다. 따라서 내솥만 교체하시는 경우 위와 같은 문제가 발생할 수 있으며, 이 경우 내솥제품 불량이 아님을 말씀드립니다. If only the inner pot is replaced without replacing the rubber packing, external air may flow in due to deformation of the existing packing, causing the rice to ripen or spoil quickly.Cuckoo rubber packing parts are consumables, not permanent parts, and the official recommended replacement period is 1 year.Therefore, if you replace only the inner pot, the above problem may occur, and in this case, the inner pot product is not defective.Product Highlights - 304 Stainless Steel [3PLY Clad (STS 430 + AL + STS 304 + Coating) Sheet] with Non-Stick Coated Inner Pot- Compatible model : CRP-EHSS0309F* If you write down the name of the rice cooker model in the note, we will send you a compatible inner cooker. What's in the box? - CUCKOO Inner Pot for 3 cups - Rubber Packing (option - Bulk Packaging ) SALES POLICY PAYMENT We provide a variety of payment options. (Paypal, Gpay, VISA, MASTER, AMEX, DISCOVER) If we were not received your payment within 3 Days, we will cancel your order. SHIPPING - After your order, tracking number is upload on your purchased history within 3-5 Business days. - It takes one or two more days on Korean Holidays and Weekends. - Your delivery address cannot be changed after payment has been made. - For safety and fast delivery, Your specific address and Phone number are required. - Shipping address should be the same as that of the Paypal. CUSTOMS 1. Customs Tax According to eBay Policy, Customs Tax / Duty / VAT are under Buyer’s responsibility. If your local customs charge for the customs Tax / Duty / VAT / Brokerage Fees / Handling Fees, buyer will have to pay for it. So before purchasing, please check your local customs policy. We will try our best to help the Tax or Duty issue according to your request. Due to the custom Tax or Duty, if you reject the package, have to pay for the shipping cost and 10% (of total price) restock fee. 2. In Holding in your local customs If your package is held in your local customs, you have to contact your local customs and Fedex/Post Office. If you need the document to clear the customs, please contact us via eBay message and we will provide any documents after checking with our courier. If the package returned due to refusal of pay customs tax or unsuccessful delivery (e.g. insufficient address information, no such receiver, etc), you have to pay for all Shipping cost and 10% of total price. RETURN POLICY Any issue to return, You can return it to us within 30 Days receipt of your item, Before returning, please contact us immediately via eBay message so that Our customer service team will gladly contact you for further arrangement upon your request. Refund is applicable according to below condition 1,2 1. In case of below conditions, In refunding, shipping cost will be deducted. 1) ALL accessories must be unused; ALL accessory packages must be unopened. 2) ALL items must be intact and undamaged (except for defects in manufacturing). 3) Items must be in good conditions with all original accessories, manuals, and packing materials. 2. In case of below conditions, In refunding, an restock fee of the item price plus shipping cost will be deducted 1) Some accessories were used; ALL accessories in the package were be opened. 2) Some items were damaged (except for defects in manufacturing). -Any missing parts or damaged items will result in rejection on the return. In case of any defectives found, only defects in manufacturing are accepted as the reason of return. -After We receive the return product, Refund will be done. CONTACT You can contact us via eBay message anytime whenever you want. We will reply to you within 24 hours.