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The product is a paperback edition titled "Crucial Conversations: Tools for Talking When Stakes Are High" by authors Kerry Patterson, Ron McMillan, Al Switzler, and Joseph Grenny. Published by McGraw-Hill Education in 2011, the book is a textbook focusing on training, communication studies, and interpersonal relations. It offers tools for handling crucial conversations effectively. With 272 pages, the book is 8.9 inches in length, 6 inches in width, and 0.6 inches in height, weighing 11.9 ounces. It is written in English.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.