Hermes 34 Size Bride de Gala Knit 93368405

100% Authentic, Every Time

• All products undergo authentication by Korea’s largest authentication center, the Korea Authentic Center, before being shipped. Trenbe covers all authentication costs.
• If you suspect the item is counterfeit, you can return it for free without any authentication fees. Through this authentication center, we have served over 1.7 million shoppers and facilitated the sale of 2.8 million products.
• Our rigorous verification process has ensured zero authenticity issues for over 10 years across Korea, Japan, and the UK.

Proven Track Record & Global Trust

• Surpassed $500M in annual sales, backed by $80M+ in funding from top venture capital firms.
• 10K+ designers on board and 9,500+ new arrivals weekly mean ever-evolving luxury at your fingertips.

Exceptional Customer Experience

• 1 million active customers rely on our secure transactions, worldwide shipping, and responsive support.
• Our commitment to transparency and satisfaction ensures peace of mind from browsing to delivery.

About Customs & Import Duties

• For your convenience, please note that import duties and taxes are not included in our prices.
• These charges vary by country and will be collected separately.
• We recommend checking with your local customs office before purchasing to understand any additional costs that may apply.
• The delivery carrier will collect these charges upon delivery - this is standard practice and separate from our shipping fees.

Important: If duties are intentionally left unpaid, the parcel may be held by customs for a month or more.
Should the shipment be returned, the carrier will charge any applicable holding fees and the full round-trip shipping costs.

Availability Notice

• As a trusted global seller, we offer our products through multiple channels to serve you better.
• To ensure fair treatment, we process all orders on a first-come, first-served basis.
• We'll promptly notify you if an item becomes unavailable, and we're always happy to suggest similar alternatives.
• Our dedicated team will respond to your inquiries as quickly as possible, though there might be slight delays due to time zone differences.

Premium Shipping Service

• We partner with trusted carriers like DHL and FedEx to ensure safe and swift delivery from South Korea to your doorstep.

Delivery Timeline

• Your item will be carefully packaged and shipped within 2-3 business days.
• United States: Orders typically arrive within 5-9 business days. Delays are very rare and only occur if customs cannot reach the recipient for clearance confirmation. In nearly all cases, your parcel is delivered within the stated timeframe.
• Europe, Australia, and other destinations: Delivery usually takes 6-10 business days after the order is placed. Again, postponements are extremely uncommon—they happen only when the courier cannot contact the recipient for customs clearance, and almost all shipments arrive on schedule.
• While we strive for prompt delivery, occasional delays may occur due to customs procedures or unexpected circumstances. We'll keep you informed every step of the way.

Payments

• PayPal, Venmo, Google Pay, VISA, Master Card, Discover

About Customs

• Import duties, taxes, and charges are Not included in the item price. These charges are the buyer's responsibility.
• Please check with your country's customs office to determine what these additional costs will be prior to buying.
• These charges are normally collected by the delivering freight (shipping) company or when you pick up the item. Do not confuse them for additional shipping charges.

How to Start a Return

• Message us on eBay within 7 days of delivery to request a return.
• We will reply with simple, step-by-step instructions.

Condition Requirements

• Send the item back in its original, unused condition to receive a full refund.

Shipping Costs

• Outbound shipping: US $49 (paid at checkout).
• Return shipping: US $49 (deducted from your refund when we issue a prepaid label).
• Total round-trip cost: US $98, paid by the buyer.

Additional Notes

• Customs duties and import taxes paid on receipt are non-refundable under international regulations.
• Auction items are final sale unless the listing contained a significant error.
• Have questions? Message us anytime—we’re here to help!