IVE JANG WONYOUNG x KERASTASE Promotional SPECIAL PHOTOCARD SET - 25 APR

SHIPPING 

• We ship worldwide. All orders will be shipped from South Korea by airmail.
• We ship your orders almost within 4business days after the payment. ( It depends on the product )
• Please confirm your address is correct. We only ship to the address listed on the eBay.
• It might take more than usual by any unpredictable events including weather condition, no nonstop shipping, customs & house policy in your country. Please Understand.
• It takes more 2 or 3 weeks to receive items in South America, Russian Federation. ( It could be delayed during the holiday season ) 

1) Standard shipping (K-Packet) - Tracking number provided, 14-20 days to your door.

2) Expedited shipping (EMS) - Tracking number provided, 4-6 days to your door.

 PAYMENTS

• Items must be paid within 3 days of auction ended. Otherwise, we can't guarantee your item is still available.

 RETURNS

• We accept the returns for any reason, but item must be "Not Opened Condition." All returns must be sent within 14 days of
  receipt of your package.
• Once receiving the returned item, we will contact buyers to arrange the refund of merchant value. Please note that postage is NOT refundable.
• If you received the wrong item, please let us know. To resolve the problem, we will exchange it for the proper item.
  (In this case, we pay the cost of shipping.)
• If the items have returned to us under the unclaimed status, we will give you a full refund except for shipping cost.

 OTHER TERMS & CONDITIONS

• Feedback will be left once after we have received payment from the buyer. Please do not forget to leave us FIVE STARS on all of the Detailed Seller Ratings.
• Please DO NOT leave neutral or negative feedback without contacting us first to get a better solution. A better solution for you is better than any other neutral or negative feedback. (A seller of anyone with star scores below 3 can no longer sell.)
• If you have any question about our listings or your purchase, please email us through "Ask a question" at the bottom of the product listing.
• We will reply to you ASAP, but if no responses have made within 48 hours for you, please check the spam list in your mailbox.