Samsung SHP-DP960 Plus Push Pull Digital Smart Door Lock with RF Key Tag & Key Samsung SHP-DP960 Plus Push Pull Digital Smart Door Lock with RF Key Tag & Key Notice* Interface and Voice Record Only by Korean** For smart door lock function, must need 'Samsung Smart Lock' application and Wifi.*** Depending on the country, it may not be compatible with the 'Samsung Smart Door Lock' application.**** After installing the door lock, you can only push it from the inside, and pull it from the outside.You can't change the direction of opening the door after installation.*****Please refer to the image for the direction of opening (PUSH - inside / PULL - outside)Product Highlights - Push Pull Just as you open yout car door, you can easily open the door by pulling it or by pusing it with your body.- Unlock with Smartphone from Anywhere Your smart phone is the door key. Simply and securely unlock the door with your smartphone from anywhere.- Wi-Fi ConnectivityBe alerted on door lock status and remote command anytime and anywhere.- Smart BellReceive alerts when visitor touches the smart bell icon (the door bell icon) on the touch pad. Your phone acts as your doorbell.- View Access LogsKnow who is coming home in real-time. Receive alerts when members of your family arrive home. Browse access history logs.- No harmful The door lock is manufactured in compliance with EU RoHS, which limits the contents of six harmful sunstances, including lead, cadmium and mercury.- Randomizer Before you enter your password, you are guided to push two random numbers to prevent the password from being inferred based on the fingerprints on the frequently pushed numbers and from being seen by anyone nearby- Silent Mode Silent mode doesn’t make melody sound. Don’t worry about waking up your baby.- Low Battery Indicator The low battery indicator provides you ample time and convenience to change the batteries; ensuring that your lock never dies on you.- Emergency Power Supply To open the door, connect a Micro USB 5-Pin cable from a smartphone portable charger to the Micro USB power input on the bottom of the outer body, and then authenticate the fingerprint or enter the password. Specification - Outer Dimension : 88 x 392.1 x 63.8 mm (3.4 x 15.4 x 2.5 in)- Inner Dimension : 86.2 x 391 x 68.5 mm (3.3 x 15.3 x 2.6 in)- Weight : 3.4 kg- Battery : AA *9ea What's in the box? - Samsung SHP-DP960 Plus- Bolt - Mortise- Strike- Strike box- RF Key tag * 2ea- Mechanical Key *2ea- Handle shaft- Bolts SALES POLICY PAYMENT We provide a variety of payment options. (Paypal, Gpay, VISA, MASTER, AMEX, DISCOVER) If we were not received your payment within 3 Days, we will cancel your order. SHIPPING - After your order, tracking number is upload on your purchased history within 3-5 Business days. - It takes one or two more days on Korean Holidays and Weekends. - Your delivery address cannot be changed after payment has been made. - For safety and fast delivery, Your specific address and Phone number are required. - Shipping address should be the same as that of the Paypal. CUSTOMS 1. Customs Tax According to eBay Policy, Customs Tax / Duty / VAT are under Buyer’s responsibility. If your local customs charge for the customs Tax / Duty / VAT / Brokerage Fees / Handling Fees, buyer will have to pay for it. So before purchasing, please check your local customs policy. We will try our best to help the Tax or Duty issue according to your request. Due to the custom Tax or Duty, if you reject the package, have to pay for the shipping cost and 10% (of total price) restock fee. 2. In Holding in your local customs If your package is held in your local customs, you have to contact your local customs and Fedex/Post Office. If you need the document to clear the customs, please contact us via eBay message and we will provide any documents after checking with our courier. If the package returned due to refusal of pay customs tax or unsuccessful delivery (e.g. insufficient address information, no such receiver, etc), you have to pay for all Shipping cost and 10% of total price. RETURN POLICY Any issue to return, You can return it to us within 30 Days receipt of your item, Before returning, please contact us immediately via eBay message so that Our customer service team will gladly contact you for further arrangement upon your request. Refund is applicable according to below condition 1,2 1. In case of below conditions, In refunding, shipping cost will be deducted. 1) ALL accessories must be unused; ALL accessory packages must be unopened. 2) ALL items must be intact and undamaged (except for defects in manufacturing). 3) Items must be in good conditions with all original accessories, manuals, and packing materials. 2. In case of below conditions, In refunding, an restock fee of the item price plus shipping cost will be deducted 1) Some accessories were used; ALL accessories in the package were be opened. 2) Some items were damaged (except for defects in manufacturing). -Any missing parts or damaged items will result in rejection on the return. In case of any defectives found, only defects in manufacturing are accepted as the reason of return. -After We receive the return product, Refund will be done. CONTACT You can contact us via eBay message anytime whenever you want. We will reply to you within 24 hours.