Sanrio Kuromi Rechargeable Wireless Silent Ergonomic Vertical Mouse

[Shipping Policy]

Order Processing

• Orders will be shipped within 2~3 business days after payment confirmation (excluding pre-order items).
• All shipments include a tracking number.
• All orders are shipped from South Korea via airmail.
• We only ship to the address registered on eBay. Please ensure your shipping address is accurate.

[Delivery Times]

Standard Shipping (Includes tracking number)

• USA / Asia / Australia: 9-19 working days
• Europe / Canada: 10-20 working days
• Eastern Europe / Russia: 20-30 working days

Expedited Shipping (Includes tracking number)

• USA / Asia: 1-6 working days
• Other regions: 5-12 working days

Important Notes

• Delivery times may vary due to weather, customs clearance, or flight availability.
• If you require faster shipping, we recommend choosing standard or expedited shipping, which include a tracking number.

[Return Policy]
You may return an item and receive a refund under the following conditions:

• Returns must be in their original, unused, and unopened condition, including all packaging.
• Return shipping costs are the buyer's responsibility unless the item is incorrect or defective.
• We do not accept returns due to the buyer's personal reasons (e.g., misordering, color preference).
• For returns due to reasons other than our error, round-trip shipping costs apply. (Shipping costs, including those on free-shipping items, are non-refundable.)
• Buyers must contact us via eBay messaging within 30 days of the item's arrival.

By purchasing our items, you agree to all terms and conditions outlined in our policy.

[Customs & Duties]

• Import taxes, duties, and charges are not included in the item price or shipping cost.
• These fees are the buyer?s responsibility. Please check with your country?s customs office for further details prior to purchase.
• Please note that, in accordance with eBay's tax policy, applicable sales tax or VAT may be automatically calculated and charged at checkout based on your location.

[Feedback & Contact]

• For any questions or concerns, please contact us via eBay messaging, and we will do our best to assist you.
• Your positive feedback is greatly appreciated and helps us improve!